The cancellation (right of withdrawal) for a contract for work (provision of a service) consists of 3 parts:
1. Statement of the right of withdrawal
2. Withdrawal form
3. Consequences of the withdrawal and consumer declaration on the commencement of work before expiry of the withdrawal period
1. Cancellation policy – contract for work
Right of withdrawal
If the contract for the provision of services was concluded exclusively using means of distance communication, the buyer may withdraw from the contract free of charge within two weeks. This clause applies only to consumers, i.e. any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their independent professional activity. For entrepreneurs, merchants, companies and public institutions, the provisions of the German Commercial Code (HGB) apply.
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose.
The withdrawal is to be addressed to:
Service Center Baumeister GmbH & Co. KG
Hansestraße 2
18182 Bentwisch
Phone: 0381/4536030
Email: info@scbaumeister.de
To meet the withdrawal deadline, it is sufficient that you send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
2. Model withdrawal form
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods:__________________________________________________________________
Ordered on (*)/received on (*)
__________________________________________________________________
Name of the consumer(s):
__________________________________________________________________
Address of the consumer(s):
__________________________________________________________________
Signature of the consumer(s) (only for notification on paper)
__________________________________________________________________
Date
__________________________________________________________________
(*) delete as applicable
3. Consequences of the withdrawal
In the event of an effective withdrawal, the services received by both parties are to be returned and any benefits obtained (e.g. interest) surrendered. If you are unable to return the service received and any benefits (e.g. benefits of use) to us, or only partially, or only in a deteriorated condition, you must compensate us for the loss of value where applicable. For the deterioration of the item and for benefits obtained, you only have to pay compensation for loss of value if the deterioration is due to handling of the item that goes beyond examining its characteristics and functioning. "Examination of the characteristics and functioning" means testing and trying out the respective goods, as is possible and customary in a shop. Items that can be sent by parcel are to be returned at our risk. You have to bear the regular costs of the return. Items that cannot be sent by parcel will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the sending of your withdrawal declaration or the item, and for us with its receipt. If you requested that the services should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.
Exclusion of the right of withdrawal:
A right of withdrawal under the above conditions pursuant to § 312d of the German Civil Code (BGB) does not exist for distance contracts for the supply of goods that are manufactured to customer specifications or are clearly tailored to personal needs or that, due to their nature, are not suitable for return, and in all other legally provided cases.
The right of withdrawal expires in the case of a contract for the provision of services if the entrepreneur has fully provided the service and only began performing the service after the consumer had given their express consent and, at the same time, confirmed their knowledge that they would lose their right of withdrawal upon full performance of the contract by the entrepreneur.